Refund Policy
Last updated: May 31, 2026
SmartPacker is operated by Seven Sunsets Travel LLC. We want you to be happy with your purchase.
30-day money-back guarantee
If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or email us at support@sevensunsets.travel and we'll help you arrange it.
Subscriptions
You can cancel a subscription at any time. Cancellation stops future renewals; the 30-day money-back guarantee applies to the initial purchase.